Help Center

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates

We offer a $10 flat rate shipping for orders under $75 

Free shipping for orders over $75

In-store Pickup

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days. We will send you an email when your order is ready along with instructions. 

Please have your order confirmation email with you when you come.

PREPARED DEMO CONTENT

You can select your preferred payment method at checkout.

• We accept all major credit cards and PayPal
  

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of purchase and store credit within 30 days. 

To receive a return, we do ask that your item is unused and in the same condition that you received it. It must also be in the original packaging.


Refunds 
Once we receive and process your return we will send you an email confirmation.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. 

Shipping
To return your product, you should mail your product to: 4500 W Village Pl, Suite 1010, Smyrna, GA, 30080, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3 business days.

Our support team is always happy to guide you at any step! Just give us a call at 770-989-1414 Tuesday-Saturday 11:00am - 6:00 pm EST. Or you can shoot us an email at info@shopbobbieatl.com